Team agent · Knowledge
Answers your staff can check.
Prices, policies and procedures from your documents, with the source of every answer.
Every answer shows where it comes from.
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Public and internal knowledge
Including internal documents customers never see.
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With the source
Each answer names its document, so anyone can check it.
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Corrections reviewed by an admin
It proposes updates; an admin approves them.
Anna, office managerCan patients cancel a first appointment for free?
Searching your documents
Yes, up to 24 hours before the appointment. Later cancellations of a first appointment are charged as listed in the price list.
Sources
- cancellation-policy.pdfSection 2, cancellations
- Price list 2026First consultation
Suggest an update
Add: “Cancellations by phone are possible outside opening hours.”
Waiting for an adminWhat it does not do.
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No answer without a source
If your documents do not say it, it tells you so.
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Never advice
No medical or legal advice.
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Web search: coming later
Planned, and off unless you turn it on.
The rest of your team’s day.
Follow-ups and the daily digest
What came in, summarised per person. It drafts; you send.
Calendar and free time
Free time for colleagues and rooms; changes after you confirm.
Data questions with charts
A chart, and how the number was computed.
See it prepare your team’s day.
Book a 20-minute walkthrough with your own documents and calendar.